FAQ

Frequently asked questions about Codewire

General

What is Codewire?

Codewire provides cloud machines for AI coding agents. Every agent gets its own dedicated, Xen-isolated environment with full root access. Launch Claude Code, Codex, or any tool on isolated machines — and run them in parallel.

What AI tools work with Codewire?

Any tool that runs in a terminal or dev environment: Claude Code, OpenAI Codex, Cursor, GitHub Copilot, Aider, and more. Codewire workspaces are full Linux VMs — if it runs on Linux, it runs on Codewire.

How does isolation work?

Each workspace runs on a Xen hypervisor with its own dedicated kernel. Unlike container-based solutions that share a kernel, Codewire workspaces have full hardware-level isolation. No shared resources, no noisy neighbors.

How is Codewire different from GitHub Codespaces?

Isolation and AI agent support are the main differences. Codespaces uses shared-kernel containers — Codewire uses Xen VMs with dedicated kernels per workspace. Codewire is built for running AI agents in parallel with orchestration primitives (sessions, tags, wait, messaging). Codespaces is designed for single-user interactive development.

Can I use the CLI without the web dashboard?

Yes. The CLI has two operating modes: Standalone for local sessions, relay, and orchestration — no Codewire account needed. Platform mode integrates with codewire.sh for workspace management, org commands, and remote access.

Do I need to know Kubernetes to use Codewire?

No. Codewire handles all infrastructure — Kubernetes, databases, TLS certificates, and DNS — automatically. You just create a resource and start using it.

How long does provisioning take?

Typically 2-5 minutes for Coder resources. Under a minute for Codewire Relays. You can watch progress in real time on the resource detail page.

Accounts

How do I get an invite code?

Codewire is in private beta. Invite codes are distributed by existing users or the Codewire team. Contact [e-mail] if you’d like early access.

I didn't receive my verification email

Check your spam/junk folder. You can resend the verification email from the login page. Make sure you entered the correct email during signup.

I forgot my password

Go to the login page, click Forgot password?, and enter your email. You’ll receive a link to set a new password.

What happens when I delete my account?

Account deletion has a 30-day grace period. During that time you can cancel. After 30 days, all your resources, workspaces, subscriptions, and data are permanently deleted.

Organizations

How do I create an organization?

Navigate to the dashboard and click New Organization. Enter a name and slug, then click Create.

Can I belong to multiple organizations?

Yes. You can be a member of multiple organizations with different roles in each.

How many members can I have?

There is no limit on organization members. Seat pricing is $18 per developer per month. AI agents don’t count as seats.

Can I transfer organization ownership?

Not self-service currently. Contact [e-mail] for ownership transfers.

Resources

Can I change my subdomain after creating a resource?

No. The subdomain is permanent. If you need a different subdomain, delete the resource and create a new one.

What happens when provisioning fails?

Check the provision timeline on the resource detail page for error details. In most cases, clicking Retry Provisioning resolves the issue. If it continues to fail, contact [e-mail] with the event details.

Can I have multiple resources?

Yes. You can create as many resources as needed within an organization. Each resource is fully independent with its own infrastructure and settings.

How do I upgrade Coder?

When a new Coder version is available, an Upgrade action appears on your resource detail page. Click it to update — your workspaces and data are preserved.

What is a Codewire Relay?

A relay service for AI agent connectivity, provisioned as a resource within your organization. It includes message routing and an authentication token. Connect your CLI nodes to it for remote access and cross-node coordination.

What is Force Reprovision?

A recovery tool that rebuilds the Coder deployment for a stuck resource while preserving all data (workspaces, templates, users, database). Use it when a resource shows Running but the Coder dashboard is inaccessible.

Billing

What happens when my trial expires?

Your resource is suspended (scaled to zero). Add a payment method and subscribe to resume. Your data is preserved.

How does per-resource billing work?

Each resource in your organization has its own subscription and plan. Coder resources have Starter, Pro, Team, and Enterprise plans. Codewire Relays use the Relay plan at $5/month. All Coder plans include a 14-day free trial.

How are overages calculated?

Usage is tracked in 5-minute intervals and aggregated monthly. Overages are billed at: CPU $0.03/core-hour, Memory$0.01/GB-hour, Disk $0.05/GB-hour.

Do AI agents count as seats?

No. Seat pricing ($18/developer/month) is for human developers only. You can run as many AI agents as your resource plan supports.

Workspaces

Where do I create workspaces?

Two ways: use the Launch feature in the Codewire sidebar to create a workspace from a repo URL with AI-powered detection, or open your Coder dashboard via the Open Coder button and create workspaces from templates.

What happens to my data when a workspace is stopped?

Persistent volumes are preserved when a workspace is stopped. Only compute resources (CPU, memory) are released. Your files remain intact.

Security

What 2FA methods are supported?

Codewire supports TOTP (Time-based One-Time Password) via authenticator apps like Google Authenticator, Authy, or 1Password. 10 backup codes are provided as a fallback. 2FA is mandatory — it’s set up during onboarding.

How do I revoke access from a lost device?

Go to Settings → Sessions and revoke the session for that device. You can also click Revoke All Other Sessions to sign out everywhere except your current device.

Support

How do I get help?

Email [e-mail]. For billing or account issues, include your organization name and the email associated with your account.